If you downloaded Pyro, you have two options for Neato software. You can buy Media Face kit at a discount or download Media Face II for free.
http://www.cakewalk.com/Owners/Pyro2003/NEATO-Offer/default.asp
Directly above the textbox where you're supposed to type in
the product key, you will see the key, which is a string of numbers and letters
(example: "52ax34ab23a"). Simply type this key into the textbox and
click OK.
The coupon code is "PYRO". The coupon code must be
entered in all caps. If the code does not show up there you'll need to register
with Neato to obtain the key:
You just need to start Pyro, then click Help | Pyro On the
Web. That takes you to the owner's page. There's a link to the Neato download
there. Once you've registered with Neato. Go to the Software/Downloads tab.
There should be another link for Downloads under Third Party.. After you click
on that you will be directed to the page where you can download Media Face II
for free.