There are two ways for you to download additional copies of
the Cakewalk software you purchased:
Download from link in Email - You may download your product
by following the link in the confirmation email message you received.
1. The link in the email will take you to a confirmation
page.
2. After clicking the download button you will be prompted to
enter the credit card number used in the order, this is for identification
purposes and you will not be charged any additional fees for this.
3. The confirmation page will then be displayed again and
you will be able to download the file again.
Download from Yahoo - If you don't have your confirmation
email you can still download the product again by following these steps.
1. Go to http://shopping.yahoo.com/
2. At the top of the page click on the link for View Cart
3. Click the Order Status link
4. Under the Order ID Search section enter
"cakewalkdirect-xxxxxx" (with xxxxxx being their order number) then
click the Search button.
5. Enter the credit card number used to place the order and
click the submit button
If this does not work then you'll need to call our Customer service line at 1-888-CAKEWALK (or 617-423-9004). You can also email them at mailto:sales@cakewalk.com